FAQ

You can order in just a few simple clicks. Choose the watch that best suits your needs. Click on the “Add to Cart” or “Buy Now” buttons. Then proceed to the payment page. Place your order by filling in your payment information ● After completing your payment, the preparation process will begin.

Shipping is free for all our products in Turkey. Out of Turkey will be calculated except for shipping.

We usually prepare and ship our stock products within 3 business days after the order is received. However, the preparation of personalized products may take up to 15 days.

Once your orders are shipped, we email the tracking number to our customers. This tracking number allows customers to instantly track their order and see its location.

If your product is lost or damaged in transit, our customer service will contact you to arrange a replacement.

We ship internationally. Shipping fee is charged separately for international shipments. You can contact us before ordering.

You can contact us 24/7 through our communication channels below: E-mail: info@vividori.com Phone: +90 545 151 2834